Dear Joana, I cannot tell you how much your visit with us on Saturday meant — and how much of a change in MacKenzie we have realized since your visit. Walking her is no longer an issue. As a matter of fact, we both enjoy it! Wow! That is something I couldn’t put a price tag on.. In the house, MacKenzie is totally different. She watches T.V. with us and is perfectly content just being there. You really addressed all our concerns and your thoroughness was entirely professional. I thank you from my heart. We will now be able to appreciate MacKenzie and it’s so nice to see her progress as we re-learn our relationship with her. She has already mastered sit and down. Thank you, thank you, thank you.  Ellen Richbell, Teaneck, NJ